Shipping & Returns

Shipping

All items are made to order so a lead time of 5-15 business days is expected.

Shipping is charged at R100 to all South African provinces. Shipping is free for orders over R1500. 

 

Returns & Exchanges

Items can be returned and exchanged for store credit or other items.

Exchanges must be made within 14 days of delivery, provided that they have not been worn/damaged.

Shipping will need to be organised by the buyer and the exchange will be provided if the item is still in it’s original condition with the original packaging.

No returns or exchanges for swimwear, jewellery, custom orders and sale items.

 

Try our new colour analysis quiz to find your perfect colour matches

  • WARM UNDERTONES

    Skin tones range from ivory and peach to warm beige and golden brown, often with a golden or yellow undertone.

  • HAIR

    Typically warm shades, including deep brown, auburn, chestnut, or rich red. Hair often has golden or copper highlights.

  • EYES

    Eye colours are often warm and deep, such as hazel, brown, green, or warm blue with a golden or amber fleck.

  • WARM UNDERTONES

    Skin tones often include light peach, warm ivory, or golden beige, with a warm, slightly golden undertone.

  • HAIR

    Usually lighter shades, such as golden blonde, strawberry blonde, light brown, or soft red. Hair often has natural highlights that appear sun-kissed.

  • EYES

    Eyes are typically bright and clear, with colours like light blue, aqua, green, or light hazel, often with a golden or warm fleck.

  • COOL UNDERTONES

    Skin tones are usually light and cool, with hints of pink or blue. Common shades include pale porcelain, rosy beige, and soft cool brown.

  • HAIR

    Hair is often light to medium in shade, including ash blonde, soft brown, or light brunette, with cool, ashy undertones and minimal warmth.

  • EYES

    Eyes are typically soft and cool, with colours like grey-blue, soft green, cool hazel, or muted grey.

  • COOL UNDERTONES

    Skin tones can range from very fair to deep, but always with cool, blue, or pink undertones. Common shades include porcelain, cool beige, olive, or deep cool brown.

  • HAIR

    Hair is usually dark and rich, such as jet black, deep brown, or dark ash brown. Lighter hair in Winter types tends to be very cool, like platinum blonde.

  • EYES

     Eyes are often bright and clear, with colours like icy blue, cool grey, deep brown, or intense green. They often have a sharp contrast with the whites of the eyes.